Data recovery price list
These are the prices on the board in our workshop. The initial consultation is free, and you get a fixed quote before any recovery work starts.
Initial consultation
| Service | Price |
|---|---|
| Initial consultation | Free |
Logical data recovery
A logical fault means the drive itself works but the data on it is deleted, formatted or corrupted.
| Service | Price |
|---|---|
| Deleted files on a standard hard drive, up to two hours of work | £99 + VAT£118.80 inc VAT |
| 24 to 48 hours of recovery work, from 1TB up to 4TB | £150 to £250 + VAT£180 to £300 inc VAT |
Physical data recovery
A physical fault means the hardware has failed. This covers 2.5 inch and 3.5 inch drives from makers such as LaCie, Western Digital, Toshiba, Hitachi and Verbatim.
| Service | Price |
|---|---|
| Clean room diagnostic | £79 + VAT£94.80 inc VAT |
| Physical data recovery on a single drive, labour | £450 + VAT£540 inc VAT |
| Donor drive, where one is needed for parts | Customer to buy and provide |
How donor drives work
Some physical recoveries need parts from an identical working drive, known as a donor. We send you a link to buy the right donor drive from donordrives.com and you have it delivered to us. If you would prefer us to buy it for you, we charge a 30% mark-up on the drive, plus import charges and VAT.
SSD recovery
| Service | Price |
|---|---|
| SSD firmware repair or electronic board repair, depending on complexity | £450 to £650 + VAT£540 to £780 inc VAT |
RAID recovery
For arrays of 2 to 10 drives.
| Service | Price |
|---|---|
| RAID 0 | £650 + VAT£780 inc VAT |
| RAID 5, 6 and 10, depending on the number of drives to repair and rebuild | £850 to £1,500 + VAT£1,020 to £1,800 inc VAT |
NAS recovery
| Service | Price |
|---|---|
| 2TB NAS (1TB + 1TB) with one drive to repair | £450 + VAT£540 inc VAT |
| QNAP or Synology RAID 5 NAS | £650 + VAT£780 inc VAT |
More about each service
- Hard drive data recoveryInternal and external HDDs
- SSD data recoverySATA, M.2 and NVMe drives
- Mac data recoveryMacBook, iMac, Time Machine
- Laptop data recoveryDropped, wet or dead laptops
- Desktop data recoveryPC and workstation drives
- RAID data recoveryRAID 0, 1, 5, 6, 10 and more
- NAS data recoverySynology, QNAP, WD, Buffalo
Common questions
Do I pay if you can't tell me what's wrong?
The initial consultation is free. It tells you whether the fault is physical or logical and how the data is best recovered. You only pay once you agree to a clean room diagnostic or to recovery work.
What is a donor drive and why might I need one?
When a hard drive has failed mechanically, parts such as the read heads often have to be taken from an identical working drive. That drive is the donor. You buy it through a link we send you, or we buy it for you with a 30% mark-up plus import charges and VAT.
Are these prices the same wherever I am in London?
Yes. The price list is the same for every customer. See data recovery by London borough for how to get your device to us.
Do the prices include VAT?
The list shows prices before VAT, and each table gives the VAT-inclusive figure underneath.