NAS data recovery in Fulham and Central London
From a two-bay box under a desk to a rack-mounted array, we recover data from failed, corrupted and misconfigured network storage of every major make.
NAS price guide
| Service | Price |
|---|---|
| Initial consultation | Free |
| 2TB NAS (1TB + 1TB) with one drive to repair | £450 + VAT£540 inc VAT |
| QNAP or Synology RAID 5 NAS | £650 + VAT£780 inc VAT |
If your NAS has just failed
- Don't start a rebuild or accept a prompt to initialise the drives.
- Don't do a factory reset. It can wipe the configuration that describes your volumes.
- Label each drive with its bay number before removing it.
- Power the unit down and call 020 7237 6805.
NAS failures we recover from
- Failed hard drives
- Failed RAID rebuild
- Overwritten or lost configuration
- Faulty NAS controller
- Firmware damage after an update
- Corruption after a power cut
- Power surge damage
- Deleted shares, snapshots or virtual machines
- Metadata corruption
- Water and fire damage
Makes and models
- Synology
- DS, RS, FS and SA series, and DX expansion units
- QNAP
- TS, TVS and HS series, and UX expansion units
- Western Digital
- My Cloud EX2 and EX4, DL2100, PR4100 and Sentinel
- Buffalo
- LinkStation and TeraStation
- Netgear
- ReadyNAS 100 to 600, Ultra and Pro series
- Drobo
- 5N, 5D, 8D, B810n and B1200i
- Seagate
- BlackArmor, Business Storage and NAS Pro
- Others
- TerraMaster, Asustor, Thecus, Zyxel, D-Link, LaCie, G-Technology, Iomega, Promise, Dell EMC, NetApp and Cisco
- File systems
- EXT3, EXT4, Btrfs, XFS, ZFS, NTFS and HFS+
- Volumes
- RAID 0, 1, 5, 6 and 10, JBOD, and Synology SHR and SHR-2
A NAS is not a backup
RAID protects you from one drive failing. It does not protect against deletion, ransomware, theft, a power surge or a second drive failing during the rebuild. Once your data is back, we're happy to talk through a simple backup arrangement so you're never in this position again.
Common questions
My Synology says the volume has crashed. What now?
Don't repair, rebuild or reset from the DSM interface. Power the unit down, label the drives by bay and call us. A crashed volume is very often recoverable as long as nothing is written to the drives.
How long does NAS recovery take?
Most NAS recoveries take 3 to 7 working days, depending on the number and size of the drives and the kind of fault. A priority service is available if the data is urgent.
How much does NAS recovery cost?
The initial consultation is free. A 2TB two-drive NAS (1TB + 1TB) with one drive to repair is £450 + VAT. A QNAP or Synology RAID 5 NAS is £650 + VAT.
Do you need the NAS box or just the drives?
Bring both if you can. We work mainly from the drives, but the enclosure and its settings can help us confirm the original configuration.
Is my data kept confidential?
Yes. Your files are handled in confidence from the moment the device arrives until it's returned to you.
Can you collect a drive from Fulham or Central London?
Collection can be arranged across Fulham and Central London. Call 020 7237 6805 and we'll confirm what's possible for your postcode. You can also bring the device to the workshop at Willow Walk, SE1, Monday to Saturday, 9am to 6pm.