Data recovery in Richmond upon Thames
Richmond upon Thames is the only London borough on both banks of the river, and we recover data on both sides of it.
Places we cover in Richmond
- Areas
- Richmond, Twickenham, Teddington, Kew, Barnes, Hampton, East Sheen, Mortlake
- Postcodes
- TW1, TW2, TW9, TW10, TW11, TW12, SW13, SW14
Many people in Richmond, Twickenham and Barnes run a business from home, and their working files and family archives often share one ageing computer. We recover both, from Windows PCs, Macs and the Time Machine drives that were meant to protect them.
How it works from Richmond
- Call 020 7237 6805 for a free initial consultation. We'll work out whether the fault is likely to be physical or logical, and what recovery should cost.
- Bring the device to our workshop in Bermondsey, SE1, or ask us about collection from Richmond.
- A drive with a physical fault has a clean room diagnostic. You get a fixed quote before any recovery work starts.
- We recover your files and copy them to an external drive. We can supply one if you need it.
Data recovery prices
| Service | Price |
|---|---|
| Initial consultation | Free |
| Deleted files on a standard hard drive, up to two hours of work | £99 + VAT£118.80 inc VAT |
| Clean room diagnostic | £79 + VAT£94.80 inc VAT |
| Physical data recovery on a single drive, labour | £450 + VAT£540 inc VAT |
| SSD firmware repair or electronic board repair, depending on complexity | £450 to £650 + VAT£540 to £780 inc VAT |
| RAID recovery, 2 to 10 drives | From £650 + VATFrom £780 inc VAT |
| NAS recovery | From £450 + VATFrom £540 inc VAT |
What we recover
- Hard drive data recoveryInternal and external HDDs
- SSD data recoverySATA, M.2 and NVMe drives
- Mac data recoveryMacBook, iMac, Time Machine
- Laptop data recoveryDropped, wet or dead laptops
- Desktop data recoveryPC and workstation drives
- RAID data recoveryRAID 0, 1, 5, 6, 10 and more
- NAS data recoverySynology, QNAP, WD, Buffalo
Data recovery
Also in West London
Other services
Common questions
Do you have an office in Richmond upon Thames?
No. All recovery work is done at our own workshop at Willow Walk in Bermondsey, SE1. Customers in Richmond either bring the device to us or ask us to arrange collection. Call 020 7237 6805 and we'll confirm what's possible for your postcode.
How much does data recovery cost in Richmond?
The initial consultation is free. Recovering deleted files from a standard hard drive is £99 + VAT. For a drive with a physical fault, the clean room diagnostic is £79 + VAT and recovery on a single drive is £450 + VAT for labour, plus a donor drive if one is needed. RAID recovery starts from £650 + VAT and NAS recovery from £450 + VAT.
My drive is clicking. What should I do?
Switch it off and leave it off. Clicking usually means the read heads have failed, and running the drive can scrape the platters and destroy the data. Don't open it and don't run recovery software. Call us.
Is my data kept confidential?
Yes. Your files are handled in confidence from the moment the device arrives until it's returned to you.