Desktop data recovery in Fulham and Central London
The family PC with fifteen years of photos, or the office workstation with this year's accounts on it. We recover desktop hard drives and SSDs of every make and interface.
Data loss we handle
- Accidental deletion or formatting
- Clicking or grinding hard drive
- Drive not recognised by the BIOS
- Power surge or power failure
- Circuit board (PCB) failure
- Firmware corruption
- Software or file system corruption
- Virus, spyware or ransomware
- Overheating
- Overwritten data
- Fire or water damage
- A dropped drive
Desktop recovery prices
| Service | Price |
|---|---|
| Initial consultation | Free |
| Deleted files on a standard hard drive, up to two hours of work | £99 + VAT£118.80 inc VAT |
| 24 to 48 hours of recovery work, from 1TB up to 4TB | £150 to £250 + VAT£180 to £300 inc VAT |
| Clean room diagnostic | £79 + VAT£94.80 inc VAT |
| Physical data recovery on a single drive, labour | £450 + VAT£540 inc VAT |
| SSD firmware repair or electronic board repair, depending on complexity | £450 to £650 + VAT£540 to £780 inc VAT |
Drives we recover
- Seagate
- Barracuda, FireCuda, IronWolf, SkyHawk, Backup Plus, Expansion and One Touch
- Western Digital
- WD Blue, Black, Red, Purple and Green, My Passport, My Book, Elements and Ultrastar
- Toshiba
- P300, X300, N300 and Canvio external drives
- Samsung
- 860 EVO, 870 EVO, 980 and 980 PRO, T5, T7 and T9 portable SSDs
- Hitachi / HGST
- Deskstar, Travelstar, Ultrastar and G-Drive
- Others
- Crucial, SanDisk, LaCie, Kingston, Intel, ADATA, Transcend, Verbatim, Maxtor, Fujitsu and IBM
- Interfaces
- SATA, SAS, IDE, mSATA, PCIe, NVMe (M.2 and U.2) and USB external enclosures
- Systems
- Windows, macOS, Linux and UNIX
What to do right now
- Stop using the device. Every minute a failing drive runs can make the damage worse.
- Don't install recovery software on it, and don't save anything new to it.
- If the drive is clicking, grinding or beeping, switch it off and leave it off.
- Don't open the drive. Dust on the platters can turn a recoverable drive into a lost one.
More than one drive?
If your desktop or workstation has drives set up as a RAID, don't try to rebuild the array. See RAID data recovery. For a single failed drive, hard drive and SSD recovery have more detail.
Back to work
Recovered data can be copied to a replacement PC or to an external drive. We can supply external drives for the transfer. If the computer itself needs attention, our desktop repair team is in the same workshop.
Common questions
My PC won't boot. Is my data lost?
Usually not. A PC that won't boot often has a Windows or hardware fault while the files on the drive are intact. We check the drive's health first and copy your data off before anything else is attempted.
Can you recover data after ransomware?
Sometimes. It depends on the strain and on what backups, shadow copies or unencrypted remnants survive. We'll assess what's there and tell you honestly what can be recovered. We don't recommend paying a ransom before you've had the drive looked at.
How much does data recovery cost?
The initial consultation is free. It tells you whether the fault is physical or logical and the best way to recover the data. Recovering deleted files from a standard hard drive is £99 + VAT. For a drive with a physical fault, the clean room diagnostic is £79 + VAT and recovery on a single drive is £450 + VAT for labour, plus the cost of a donor drive if one is needed. The full price list has every figure.
Is my data kept confidential?
Yes. Your files are handled in confidence from the moment the device arrives until it's returned to you.
Can you collect a drive from Fulham or Central London?
Collection can be arranged across Fulham and Central London. Call 020 7237 6805 and we'll confirm what's possible for your postcode. You can also bring the device to the workshop at Willow Walk, SE1, Monday to Saturday, 9am to 6pm.